Experience Why Customers Rave About Our SaaS Time and Attendance Support
If you’ve ever tried to contact customer support for a SaaS time and attendance system, then you’re familiar with speaking to an automated answering service. We understand how frustrating it is to experience redirects or stay on hold for hours waiting to talk to an actual human being. HBS’s Customer Service Center does things differently.
Our United States-based service center operates seven days a week. We don’t believe a client should speak to an uninformed operator. When you call, we will promptly address any questions or issues.
Benefits of HBS SaaS Time and Attendance Support
Expert Support
Our experienced programmers, consultants, and help-desk representatives are ready to help you solve your issue.
Remote Troubleshooting
Our support team can remotely access your device to provide a diagnosis and promptly resolve problems.
Team-Based Model
You’ll be assigned to a specific customer service team based on your unique needs. This means your support team will know your specific business operations.
Support Portal
The My Ecotime Support Portal allows our clients to quickly and easily find the information, submit support requests, and track the status of requests.
